Return & Refund Policy

Thanks for shopping with me! I want you to love what you bought, but if things aren't quite right, I’m here to help.

Returns

• You have 30 days from the date you received your item to request a return.

• To be eligible, your item must be unused, in the same condition that you received it, and in its original packaging.

• Please keep your receipt or proof of purchase.

Refunds

• Once I receive and inspect your item, I will notify you that I’ve received it and let you know the status of your refund.

• If approved, I will initiate a refund to your original method of payment. You’ll see the credit within a certain number of days, depending on your card issuer's policies.

Shipping

• Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

• Damaged Items: If the item arrived damaged or I made a mistake, I will cover the return shipping costs.

How to start a return

To start a return, please email me at hello@richellebergen.com with your order number and the reason for the return.

Warmly,

Richelle